Terms and Conditions of Charms Overseas Import/Export Company

  1. Introduction These terms and conditions govern the use of the services provided by Charms Overseas Import/Export Company. By accessing our services, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

  2. Services Charms Overseas Import/Export Company specializes in the import and export of charms and related products. We provide assistance in sourcing, purchasing, shipping, and customs clearance for our clients. Our services are subject to availability, and we reserve the right to modify or discontinue any part of our services without prior notice.

  3. Orders and Payments When placing an order with Charms Overseas, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity. All prices are quoted in the currency specified at the time of purchase, and you are responsible for any applicable taxes, customs duties, or other charges associated with your order.

  4. Shipping and Delivery We strive to provide accurate delivery estimates; however, these estimates are subject to change due to factors beyond our control, such as customs clearance delays or transportation disruptions. Charms Overseas is not liable for any delays or damages resulting from transportation or customs-related issues. Risk of loss and title for products pass to you upon our delivery to the carrier.

  5. Returns and Refunds We take pride in the quality of our products and aim to ensure customer satisfaction. If you receive a defective or incorrect product, please contact our customer support within seven (7) days of receiving your order to initiate a return or exchange. We may require photographic evidence or other proof of the issue before accepting the return. Shipping costs associated with returns and exchanges are the responsibility of the customer unless otherwise agreed upon by Charms Overseas.

  6. Intellectual Property All intellectual property rights, including but not limited to trademarks, logos, designs, and copyrights, related to the services and products offered by Charms Overseas Import/Export Company are the sole property of Charms Overseas or its licensors. You are not permitted to use, reproduce, or distribute any of our intellectual property without prior written consent.

  7. Limitation of Liability Charms Overseas Import/Export Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our services or products, including but not limited to loss of profits, business interruption, or data loss. Our liability, if any, shall not exceed the total amount paid by you for the specific product or service in question.

  8. Governing Law and Jurisdiction These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Charms Overseas Import/Export Company is registered. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

  9. Amendments Charms Overseas Import/Export Company reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated terms and conditions.

By using the services provided by Charms Overseas Import/Export Company, you acknowledge that you have read, understood, and agreed to these terms and conditions in their entirety.